Frequently asked questions

No. For reimbursed care in basic mental healthcare you need a referral from your GP. Your GP sends the referral to us through Zorgdomein.

At the moment the waiting time is 3 weeks until the intake, and then 1 week until treatment starts. The Waiting times page shows the current situation.

An individual course of treatment with us consists of ten to twelve sessions. The groups run for twenty weeks; the MBCT training is shorter, at five sessions. During the treatment planning session we set the goals and the evaluation moments together.

With a contracted health insurer you pay us nothing: we invoice your insurer directly. Your insurer does apply your statutory excess (eigen risico) — that is between you and your insurer, and we are not involved. With a non-contracted insurer you are reimbursed between 58% and 76% and pay the difference yourself.

We treat in a blended way: sessions at the practice in Amsterdam-Zuid, complemented by eHealth modules through Therapieland that you work through at home.

Then we say so honestly — during the screening or in the treatment planning session — and refer you back to your GP or on to a practice or institution that fits better.

We have no crisis service. During office hours, call your therapist or your GP. Outside office hours, the out-of-hours GP service, or call or chat with 113 (0800-0113).

No. Burnout, sleep disorders and adjustment problems are generally not reimbursed. We discuss that in advance, so you are not faced with surprises.

Yes. Our therapists speak English and we offer an English-language schema therapy group. Practical documents such as the quality statute are in Dutch; we are happy to explain them to you.